3/3/2023 0 Comments Macgamestore refundOur support team is not able to refund your game purchase unless it was purchased from our site and played through the Minecraft Launcher. If you purchased from the Xbox Marketplace, Microsoft Store, Nintendo eShop, or PlayStation Marketplace, you must go to that platform's support team to request a refund. If you purchased Minecraft Dungeons from another storefront Note: Minecraft Support can only refund purchases made through. We are unable to make a refund without an order number or transaction ID, verifying that you own the account. If this is the case, contact Minecraft Support, provide the order number(s) and transaction ID(s ) from the purchase, and specify which purchase to refund. A purchase was made without your permission.Refunds are available if you contact Minecraft Support within 15 days of purchase and if: Kindle Fire or Kindle Fire TV - Amazon Store.Īll purchases made using Minecoins and Tokens are final, but if an unauthorized purchase was made by someone else, you can contact the support center for the application store where the purchase was made: For more information about Minecraft Realms refunds, please visit the terms for Minecraft Realms. If we can't fix it, you may be eligible for a refund. If we've done something that has caused you to be unable to access your Realm, contact Minecraft Support, and we'll try to fix it. Minecraft Realms is a subscription service and is not typically eligible for full or partial refunds. You may wish to dispute your purchase directly with the seller. If you have made your purchase from an unauthorized reseller, we cannot offer a refund. As with most other downloadable software, we do not typically offer refunds for other reasons. If you have accidentally bought the wrong Minecraft edition, contact the appropriate support team for your console. Some retailers may offer refunds or compensation, so we urge you to return the card with the receipt to the store where it was purchased.ĭifferent editions of Minecraft are not interchangeable. Purchases made with Paysafecard, Multibanco, Qiwi, or Poli Card are not refundable due to technical or regional limitations.Īccording to the Terms and Conditions listed on prepaid cards purchased at a retail store, we are unable to offer refunds for prepaid cards. If you bought a gift code from Amazon that you wish to refund, contact Amazon. If you have already been refunded for a license and repurchased the game using the same account, we are unable to provide a subsequent refund. Our refund policy allows for one refund per license. If this is the case, contact Minecraft Support, provide the order number(s) and transaction ID(s ) from the purchase, and specify which purchase needs refunding.
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